Privacy policy

Data Controller

The data controller for personal data collected on this website is:

Jonathan Hamende — JH-IT Services
Try à Fourche 1, 1430 Quenast, Belgium
Email : info@jh-it.be
VAT number : BE0755.866.455

Data Collected

We collect the following data as part of the use of this website:

• Contact form : last name, first name, email address, phone number (optional), message, desired service
• Quote request : last name, first name, email address, project description
• Analytical cookies : anonymized browsing data via Google Analytics (if you have accepted cookies)
• Technical cookies : session cookies and CSRF token necessary for the website to function

Purposes and Legal Basis

Your data is processed for the following purposes:

• Responding to your contact requests — legal basis: performance of pre-contractual measures (Art. 6.1.b GDPR)
• Preparing and sending quotes — legal basis: performance of pre-contractual measures (Art. 6.1.b GDPR)
• Analyzing website traffic — legal basis: consent (Art. 6.1.a GDPR)
• Ensuring the technical operation of the website — legal basis: legitimate interest (Art. 6.1.f GDPR)

Data Recipients

Your personal data is not sold, exchanged or rented to third parties. It may be shared with the following service providers, strictly necessary for the operation of the website:

• Hetzner Online GmbH — website hosting (Germany, EU)
• Google LLC — traffic analysis via Google Analytics (only with your consent)

Data Retention Period

• Contact requests and quotes : 3 years from the last interaction
• Analytical data : 26 months (Google Analytics default duration)
• Consent cookies : 12 months

Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access — obtain a copy of your data
• Right to rectification — correct inaccurate data
• Right to erasure — request the deletion of your data
• Right to data portability — receive your data in a structured format
• Right to object — object to the processing of your data
• Right to withdraw consent — at any time, without affecting the lawfulness of prior processing

To exercise these rights, contact us at: info@jh-it.be

Right to Complain

If you believe that the processing of your personal data constitutes a violation of the GDPR, you have the right to file a complaint with the Data Protection Authority (DPA):

Data Protection Authority
Rue de la Presse 35, 1000 Brussels
Phone : +32 (0)2 274 48 00
Email : contact@apd-gba.be
Website : www.autoriteprotectiondonnees.be

Changes

This privacy policy may be updated at any time. The date of the last update is indicated at the top of this page. We encourage you to check it regularly.